Built for fiduciaries,
by fiduciaries

True Link Visa® Prepaid Card and administration tools empower Professional Fiduciaries, Guardians, and Conservators.

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The True Link Visa Prepaid Card with spending rules

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Investment strategies aligned with the tenets of the Uniform Prudent Investor Act*

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A unified system for recordkeeping, budgeting and disbursements

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Efficient and helpful

True Link has been a very helpful and efficient tool in helping me get funds promptly and safely to disabled veterans whom I serve as a Fiduciary.

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Keith Rollins

Awesome tool for us and our clients

True Link is an awesome tool for us to utilize for our clients to allow access to their funds and also provides a level of independence in managing their money. The True Link help center personnel are extremely helpful and have always come through when we have questions or issues. Thank you True Link!

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Fiduciary

Save time and peace of mind

True Link Cards transformed our Fiduciary world. Having funds available in an instant versus 2 weeks of mailing time for a check or having Clients in and out of your office all day to pick up a check, has truly changed our office atmosphere. It has saved us more than time, in having peace of mind, knowing that you are serving your Clients so efficiently.

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Central Florida Senior Solutions

Everything about True Link is Excellent

From the customer service they provide to the workability of the True Link debit card, we are able to provide better service to our clients. Every interaction I have had with them has been outstanding. The staff is knowledgeable, very friendly and easy to work with. As a professional Fiduciary with many clients, I will continue to use True Link cards for all of my clients.

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Professional Fiduciary

An invaluable tool and excellent service

I have used True Link since 2017. I’ve recommended it to colleagues, Group Homes, and families who need to control cash for others with disabilities, personal control issues, addiction problems as well as dementia. The customer service is excellent and responsive. My biggest complaint is that they did not exist 35 years ago when I began my practice. I could not see myself functioning today without it.

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Mielach Associates

Professional Fiduciaries rely on True Link
to help support cardholders

How the True Link Visa® Card works

Spending management

1

Order Visa cards for your clients
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Get set up in minutes! The Visa cards can be used everywhere Visa debit cards are accepted.

2

Set where the Visa card does and doesn't work
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True Link's spending rules help you empower your clients to live independently.

3

Fund from existing bank accounts
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True Link makes it easy to connect an existing bank account and supports both recurring and one-time transfers.
preview of True Link handling existing bank accounts

4

Automated reporting
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The True Link platform provides transaction-level visibility into spending, built-in reports, and more.
automated reporting with True Link

Spending Management

True Link helps safeguard your clients' finances

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Help protect benefits with
spending rules

Block spending or access to cash that
might put client's benefits eligibility at risk
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Real-time visibility into
client spending

Alerts, transaction history, and more to
help you protect your clients
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Built-in recordkeeping
and reporting

True Link provides integrated reporting to
streamline your recordkeeping
True Link card

A True Link Visa Card helps make your job easier, and your clients life better

True Link exists to provide thoughtful financial solutions for people with complex needs and the people who help care for them.
Order In Minutes

The True Link Financial Suite

Complimentary software for investment* clients to
simplify your trust administration

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360* Financial Management
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Streamline your workflows with all of a beneficiary’s or trust’s information in one place
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Cash Management and Distributions
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Pay bills, disburse funds, and more, all from the easy-to-use True Link Trust Administration platform
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Recordkeeping and Reporting
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The True Link Trust Administration Platform features built-in recordkeeping and reporting to help save time and avoid complexity
True Link recordkeeping and reporting

The True Link Financial Suite

Complimentary software for investment* clients to simplify your trust administration

True Link financial management window
Invest with True Link Financial Advisors, LLC*

More than $1.67 Billion¹ in assets under management

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No account
minimums

True Link Financial Advisors exists to
serve all financial caregivers and the
people you support
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Investing designed for
fiduciaries and trustees

Investment management* for clients with
complex needs
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Advisors with nationally-
recognized leadership

Including former fiduciaries and trustees
with deep experience investing for special needs

Dedicated to serving fiduciaries,
guardians, and trustees

Our team includes investment professionals from leading financial institutions working alongside former fiduciaries and trust administrators.

Peter J Wall

Peter J Wall

, 

Fiduciary Services

Widely recognized for his expertise in special needs investments, trust administration, and planning, Peter is a member of the Academy of Special Needs Planners.

Peter J Wall is the Director of Fiduciary Services for True Link Financial Advisors, LLC. Prior to joining True Link, Mr. Wall developed and helped lead a dedicated Disability and Elder Law division of an $80 billion nationally chartered trust bank. With over 20 years of trust administration and planning experience, Peter focuses his efforts in the Elder Law Arena and is known for his Special Needs Trust administration and planning capabilities throughout the country. A Bachelor of Arts with Honors graduate of the University of Northern Colorado, Mr. Wall is the past president for the Centennial Estate Planning Council and Board of Directors of Colorado Access Gallery, and currently serves on the Board of Directors for Easterseals, Von’s Vision and the Board of Trustees for the next50 Foundation. He is a frequent presenter on the topics of Special Needs Trusts, estate planning, taxation, and trust administration and is a presenter and faculty member at conferences all over the country. Mr. Wall is also a published author, most notably in the Elder Law in Colorado Red Book, Fourth Edition; the National Academy of Elder Law Attorneys Journal; and WealthCounsel Quarterly. Peter is a nationally recognized touring saxophonist and lives in Denver, CO and with his two children.
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Notable Speaking Engagements:

  • 2016, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 & 2026 Stetson College of Law National Special Needs Trust  Conference
  • 2019, 2020, 2021 & 2025 National Academy of Elder Law Attorneys (NAELA) Conference
  • 2019, 2020, 2024 Special Needs Alliance 
  • 2013 National Down Syndrome Congress
  • 2012, 2014, 2015, 2022 CBA Elder Law Retreat
  • 2015 46th Annual Autism Society National Conference
  • 2016 CBA Estate Planning Retreat
  • 2017, 2021 & 2023 NGA’s National Conference on Guardianship
  • 2020 California NAELA
  • 2019, 2022 Arizona NAELA
  • 2024 Federal Financial Institutions Examination Council at FDIC, Washington DC
  • 2018 - 2026 University of Texas Law SNT
  • 2022 & 2025 Schwab IMPACT®
  • 2017, 2019, 2020 Washington Association of Professional Guardians
  • 2019, 2020, 2021, 2022, 2023, 2026 Professional Fiduciaries Association of California (PFAC)
  • 2020, 2021, 2022, 2023 & 2025 Guardianship Institute
  • 2020 - 2026 National PLAN Alliance

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Beth Misak

Beth Misak

, 

Sr. Investment Advisor

Beth has spent the majority of her 15+ year career dedicated to investment management for fiduciaries.

Beth Misak is a Senior Investment Advisor for True Link Financial Advisors, LLC. Misak brings more than 17 years of experience in the financial services industry and has served as a California Licensed Professional Fiduciary (CLPF). Prior to joining True Link Financial Advisors, she was a Vice President at HearthStone Private Wealth Management, where she provided financial advisory services to professional fiduciaries. Misak is an active member of the Professional Fiduciaries of California (PFAC) having served on the conference fundraising committee since 2019, is a member of the Society for Estate and Trust Practitioners (STEP), and is a member of Probate Attorneys of San Diego (PASD).  Beth can be reached at beth.misak@truelinkfinancial.com.

Kai Stinchcombe

Kai Stinchcombe

, 

Co-founder and CEO

Kai is a financial services innovator with a track record of leadership in Silicon Valley.

Kai’s experience building data-driven financial products combined with his personal passion for financial security in retirement drove him to launch True Link Financial. He is a frequent speaker on innovation and the venture process with deep relationships in Silicon Valley.

Kai is also the founder of the Roosevelt Institution, a nonprofit celebrated by Hillary Clinton (“Your work is providing a way for unblemished facts and research and innovative ideas to be heard in Washington”) that recently celebrated its tenth year and won a MacArthur Award for Creative and Effective Institutions. He holds degrees from Colorado College and Stanford University; was co-founder of Aktana, a machine learning sales management solution deployed at seven of the top ten pharma companies; and Strategic Districts, a redistricting analytics software company that contributed to maps described as “makes redistricting hall of fame,” “a key victory that will shape [state] politics for the next 10 years,” and “[a] masterstroke”; and was a member of the President’s Working Group on Aging and Technology under President Obama.

He has been a featured speaker at the SNT Symposium, Longevity Business Summit, Grant's Interest Rate Observer Conference, Professional Fiduciary Association of California, Finovate, Health 2.0, and Kent Presents, delivered a keynote at the North American Securities Administrators Association training for investor education coordinators and securities regulators from each of the states, was a guest on the Innovation Podcast, Bank On It, Wharton Business Radio, University of Pennsylvania Memory Center, Levin Associates "Expert Opinion", anti-scam podcast Scammercast, and FinTech Silicon Valley, and has been a guest lecturer or presenter at the London School of Economics, Harvard Business School, and UC Berkeley. He has been covered by Techcrunch, CNBC, Forbes Next Avenue three times, Initialized, Seniorcare.com, PYMNTS.com, the State of California, and more. His controversial commentary on blockchain has been translated into Dutch, Chinese, Czech, Japanese, Hebrew, and Korean. Outside of work he is passionate about stellar physics and redwood trees.

Find him on Linkedin, AngelList, Muckrack, Quora, Medium, Wikipedia, Twitter, and Crunchbase.

Bryan Kreitzberg, CFA

Bryan Kreitzberg, CFA

, 

CFA

Director, Portfolio Management

Bryan has broad experience managing investments for special needs trusts, conservatorships, and family foundations.

Bryan Kreitzberg, CFA, is a Portfolio Manager at True Link Financial Advisors. Mr. Kreitzberg is a CFA charterholder and member of the CFA Society of Colorado. He has 18 years of experience in the financial services and investment industry. Prior to joining True Link Financial Advisors, he spent nine years as an Investment Manager with BOK Financial Private Wealth. He has experience managing investments for a broad array of customers including special needs trusts, conservatorships, high net worth individuals, trusts, fiduciaries, and family foundations. He earned his Bachelor of Science degree in Business from Montana State University and an MBA from the Kelley School of Business at Indiana University.

Scott Parker

Scott Parker

, 

True Link Financial Advisors

Scott brings 30 years of experience to True Link and leads and manages all aspects of the True Link’s Financial Advisor’s Team.

Scott Parker leads True Link Financial Advisors. Scott leads and manages all aspects of the True Link’s Financial Advisor’s Team (a wholly-owned subsidiary of True Link Financial, Inc.) including investments, operations, and client services. He has almost 30 years of strong analytical leadership focused on building and improving operational procedures at registered investment advisor firms. Working primarily in smaller firms, Scott has developed a deep knowledge of the investment management arena with a sleeves-up, hands-on approach. This includes great client relationship skills, performance reporting, vendor selection/ negotiation, risk management, compliance, billing, software implementation/maintenance and streamlining efficiencies. He is licensed with a Series 65 by the Financial Industry Regulatory Authority (FINRA).

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For fiduciaries and guardians

Help safeguard the finances and independence of your clients

With the True Link Visa® Prepaid Card and easy-to-use platform, fiduciaries and guardians can manage multiple client accounts, disburse funds, and set spending guardrails that help protect federal benefits — giving clients freedom to spend on their own.

  • Send funds electronically, eliminating checks and office pickups
  • Customize spending settings to help prevent risky purchases
  • Gain stronger fraud protection with ScamWatch powered by Retina
  • Streamline recordkeeping with reports of deposit and transaction history

Purchase approved

Grocery store · just now

250,000+

clients served nationwide

13+ years

serving vulnerable populations

$175M+

in fraud prevented each year

Forbes

Fintech 50 honoree

How it works

One account, two experiences

The True Link Visa Card Admins and Cardholders have unique options and logins.

  • You, the Card Admin

    Manage the Visa card

    Issue prepaid cards, schedule one-time or recurring transfers, block or allow transactions, get account status alerts, and view purchase history — within the dashboard or on the go with the mobile app.

  • Your client, the Cardholder

    Spends as allowed

    Clients shop everywhere Visa debit cards are accepted, within the settings you set. They pay for everyday needs on their own, and view balance and upcoming transfers in the mobile app.

Why choose True Link

Provide spending guardrails while helping preserve dignity

Managing a client’s finances can be a balancing act. True Link supports the unique needs of both you and your clients, so you can help safeguard their funds while they enjoy greater independence.

Help protect funds with spending settings

Manage purchases across 50+ spending categories and allow exceptions for certain merchants. Control access to cash at ATMs or at time of purchase. Change settings at any time.

Real-time visibility into Visa card activity

Stay informed about client spending habits with transaction-level details updated in real time. Set alerts for low balance and blocked transaction or cash withdrawal attempts.

Built-in recordkeeping and reporting

Upload receipts and generate on-demand spending reports by merchant and expense type to simplify recordkeeping for audits, trust compliance, and court accountings.

Manage multiple client accounts in one place

View profiles for all your clients, whether you serve dozens or hundreds, in the dashboard. Set spending rules or transaction limits and automate bill pay tailored to each individual’s needs.

Sign up in minutes

No minimum card order. No charge until activation. Cancel anytime.

Sign Up

Compare your options

A better way to manage funds for your clients

See how card-based disbursement compares with mailing checks or using a standard debit card.

What matters to fiduciaries True Link Visa Card Manual checks Standard debit or prepaid card
Speed of funds Load funds electronically, with no mailing Days via mail Varies by provider
Spending settings 50+ categories, plus specific merchants None once the check is cashed Typically balance-only
Virtual card** to pay recurring client bills Pay bills electronically with dedicated funds kept separate from client day-to-day spending Write and mail a check for each bill Typically not available
Cash and ATM blocking Yes, set by Card Admin Checks can be cashed Typically not available
Real-time alerts Yes, sent to Card Admin No Varies by provider
Audit-ready records Transaction history for every Visa card Manual register and receipts Statements, varies by provider
Client independence Cardholder pays on their own, with safeguards in place Client waits for or picks up checks Full access with fewer safeguards
Multi-client management One dashboard and bulk ordering One check at a time Typically one account at a time
True Link Visa Prepaid Card
Joint bank account
Standard debit or credit card
What the older adult can spend
Only what you load to the card, where settings allow
Typically the full balance
Full balance or credit line
Transaction blocking
50+ categories, plus specific merchants
No
No
ATM and cash access controls
Yes, set by card admin
Usually bank-set daily limits
Usually bank-set daily limits
Real-time purchase alerts
Yes, sent to card admin
Varies by bank
Yes
Mobile app purchase approval and blocking
Yes, real time for the card admin
No
No
Detailed spending reports
Yes
No
No
Specialized customer support for older adults
Yes
No
No

A family's story

Independence for an aging mother after a dementia diagnosis

Leslie, a True Link customer, shares how the True Link Visa card helps her aging mother with dementia have the financial independence to live her best life.

True Link was founded in 2011 to help make life better for our own loved ones, and we are proud to serve vulnerable older adults, people with disabilities, and people in recovery – day in and day out.

Getting started is easy

1

Sign up and order the Visa cards

Create your account. Once your information is reviewed and approved, we’ll mail the Visa cards.

2

Choose where the Visa cards work

Pick categories and merchants, decide on cash access, and turn on the alerts you want for each client.

3

Add funds and activate

Load funds to the Visa cards. Your clients use it wherever Visa debit is accepted.

Sign up

The Visa card is just the beginning

Beyond the Visa Card and platform, True Link offers tools for a fiduciary’s other duties, from investing trust assets to keeping client books in order.

True Link Visa Prepaid Card
Joint bank account
Standard debit or credit card
What the older adult can spend
Only what you load to the card, where settings allow
Typically the full balance
Full balance or credit line
Transaction blocking
50+ categories, plus specific merchants
No
No
ATM and cash access controls
Yes, set by card admin
Usually bank-set daily limits
Usually bank-set daily limits
Real-time purchase alerts
Yes, sent to card admin
Varies by bank
Yes
Mobile app purchase approval and blocking
Yes, real time for the card admin
No
No
Detailed spending reports
Yes
No
No
Specialized customer support for older adults
Yes
No
No

Frequently asked questions

How much does the True Link Visa Card cost?

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Pricing for a full-featured True Link Visa Card is $12.00 per month per active card.*** That includes access to Spending Settings, where you can choose from categories like “Allow Pharmacies” or “Block Cash.” If interested in our disbursement-only card and serving as an organizational representative payee (SSI/SSDI), see here.

Is a prepaid card secure and FDIC insured for a client’s funds?

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The True Link Visa Card is issued by Sunrise Banks N.A., Member FDIC. Funds are FDIC insured up to $250,000 through Sunrise Banks, subject to FDIC rules. All True Link Visa Cards are protected from fraud under Visa’s Zero Liability Policy² and Regulation E, so customers have recourse if they do experience fraud on their cards and report that to our team.

Will a prepaid card affect Supplemental Security Income (SSI) eligibility?

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For a trust beneficiary, True Link spending settings can help reduce federal benefits risk, for example by blocking ATM and cash-back access. SSI and special needs trust rules are complex, and True Link cannot guarantee eligibility. Talk with a benefits advisor or attorney, and review the True Link Compliance Guide.

How can a fiduciary document client spending for audits?

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Fiduciaries can document client spending by generating itemized accounting reports directly from the True Link Visa Card dashboard. Transactions are captured in real time and automatically categorized by merchant, date, and expense classification. To fulfill court accounting requirements and Social Security Administration reviews across caseloads, card administrators can export client-level or roster-wide transaction histories, receipt attachments, and monthly statements on demand in CSV or PDF formats.

Does True Link offer investment management for the trusts I oversee?

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Yes. True Link Financial Advisors, LLC provides investment management for special needs trusts, conservatorships, and other fiduciary accounts. Portfolios are built from diversified, low-cost ETFs, and there are no account minimums. To see whether it fits your clients, talk with our team.

What is True Link Ledger?

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True Link Ledger is our accounting and reconciliation software for fiduciaries, guardians, and representative payees — coming soon. It brings client management, documents, transactions, and reconciliation into one platform, with one-click SSA and court reports. You’ll log in with the same credentials as your True Link Visa Card dashboard. Learn more and join the waitlist.

Free guide for fiduciaries

Tips and Tools To Help You Manage Your Clients’ Finances

Get the guide

Help protect the spending of the people you support

Get started with the True Link Visa Card and platform.

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True Link Financial

Hi! 👋. Would you like a free guide with tips and tools to help you manage your client's finances?

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Yes, I would like a free guide

Great! Please click this link to access our free guide, "Tips and Tools To Help You Mange Your Clients' Finances."

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Great! You can submit a question by clicking this link. We will respond within 24 hours. You can also call our support line at 1-844-904-6515.